FAQ

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Registration and Payment

This event will be at the Old Billingsgate in London, England. The date for the Main Day Pass is 26 February 2019. The date for the Accounting Professional Pass is 25-26 February 2019.


Yes. Daily meals and beverages are included with each event pass.


No, all QuickBooks Connect activities are for attendees only.


Seats in sessions are available on a first-come, first-serve basis. We recommend arriving to your chosen session early to ensure your best chances to get a seat.


No, please make your hotel and travel arrangements separately. See all travel information on the Travel page.


Yes, you will get an immediate confirmation email with your registration details.


We accept payment by credit card (Visa, Mastercard, American Express, and Discover).


Yes, but you will need to email your request to ukevents@intuit.com with the current name on the registration, the new name, email, company name and phone number.


Full refunds will be available for cancellations before 30/1/19, 50% refund for cancellations before 14/2/19, and no refunds for cancellations on 14/2/19 and later. A £20 processing fee will be deducted for refunds to cover credit card transaction fees and staff time. Event date, Sessions and Schedules subject to change.


Travel and Accommodations

Please go to the Travel page for more information.


London City Airport is about 20 minutes away by taxi. Stansted, Heathrow and Gatwick Airports are all about 45-60 minutes away by tube. Please see the Travel Page for more information.


Please contact the hotels listed on the Travel page for information about rates.


The nearest tube station is Monument. Travel directly to Monument by the District or Circle lines. Alternatively, use the escalator from Bank (Northern, Waterloo & City lines and Docklands Light Railway.)


Cannon Street, London Bridge and Fenchurch Street are all close by.


Support

Please contact ukevents@intuit.com with details and your contact information.


You can email conference support at ukevents@intuit.com and we will get back to you within one business day.


Intuit will make every effort to resolve complaints within a reasonable amount of time, and in a confidential manner.


Intuit’s Operating Values, policies, and this Code apply any time and anywhere Intuit is conducting business. Learn more about Intuit’s Code of Conduct & Ethics.


Other

QuickBooks Connect 2019 is held in a public space so participants, exhibitors, sponsors and other companies may photograph conference activities. Intuit reserves the right to use photographs and videos taken at the conference with your image or likeness in future printed or online marketing materials. We also encourage attendees to take and share photos and videos with their own social networks, unless otherwise specified. Photos and videos taken should be for personal non-commercial purposes.


Yes, only companies who have purchased a sponsorship are permitted to promote their product or brand. Companies that are not official, paid sponsors or exhibitors are strictly prohibited.


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